shipping policy

Below are our shipping rates and estimated delivery times by region. We ship worldwide from our Los Angeles base and use reliable carriers to ensure timely delivery.

United States and Canada

• United States (UPS or USPS)

  • Standard Shipping (3-5 working days): $8

  • Express Shipping (1-3 working days): $15

  • Returns: $12 (deducted from refund upon return approval - see full Return Policy)

• Canada (DHL Express)

  • Standard Shipping (4-7 working days): $15

  • Returns: $12 (deducted from refund upon return approval - see full Return Policy)

Central & South America

• Mexico, Brazil, Argentina, Chile, Peru, Costa Rica, Colombia (DHL Express)

  • Standard Shipping (6-12 working days): $20

  • Returns: $12 (deducted from refund upon return approval - see full Return Policy)

Europe

• Western Europe (France, Germany, Italy, Spain, Portugal)

  • Standard Shipping (6-12 working days with DHL Express): $20

  • Returns: $12 (deducted from refund upon return approval - see full Return Policy)

• Northern and Eastern Europe (United Kingdom, Netherlands, Belgium, Denmark, Norway, Sweden, Finland, Czech Republic)

  • Standard Shipping (6-12 working days with DHL Express): $22

  • Returns: $12 (deducted from refund upon return approval - see full Return Policy)

• Other European Countries (Austria, Switzerland, Greece, Ireland, Poland)

  • Standard Shipping (6-12 working days with DHL Express): $25

  • Returns: $12 (deducted from refund upon return approval - see full Return Policy)

Asia / Oceania

• Japan, South Korea, Australia, New Zealand (DHL Express)

  • Standard Shipping (6-12 working days): $20

  • Returns: $12 (deducted from refund upon return approval - see full Return Policy)

• Other Asia/Oceania Countries (Hong Kong, Singapore, Thailand, Philippines, India)

  • Standard Shipping (6-12 working days with DHL Express): $25

  • Returns: $12 (deducted from refund upon return approval - see full Return Policy)

Africa

• Kenya, South Africa, Nigeria (DHL Express)

  • Standard Shipping (6-12 working days): $25

  • Returns: $12 (deducted from refund upon return approval - see full Return Policy)

 

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Important Information

• Import Taxes: The above shipping costs exclude import duties and taxes. Please note that any customs fees or import duties are the responsibility of the recipient.

• Unaccepted Parcels: Customers will be responsible for shipping costs, customs fees, and handling charges if they decline a parcel due to import duties or taxes.

• Delivery times are estimates provided by carriers and may vary due to customs clearance or shipping conditions beyond our control. 

• Tracking: Orders are processed within 1-2 business days. You'll receive a tracking number in your confirmation email once your item has shipped so you can follow your package every step of the way. 

Shipping Exclusions: If your country is not listed during checkout, please reach out to us at info@remnants.us for a shipping quote.